Communication in the Workplace

Description

This e-learning course covers the subject area of communication in the workplace. This is the process of exchanging information, both verbally and non-verbally, within an organisation.

Topics covered in this course include:

• the communication cycle
• communication in different contexts
• types of communication
• barriers to communication
• inclusive communication
• overcoming barriers to communication
• effective communication in the workplace
• consequences of ineffective communication